GRACIOUS MONGEZI MADLALA
Driver
Zwelisha, 4080, Durban, South Africa.About
Highly reliable and motivated professional with 4 years of hands-on experience in logistics operations, specializing in safe and timely deliveries. Proven ability to optimize routes, maintain vehicle integrity, and provide exceptional customer service, ensuring high operational reliability and client satisfaction in challenging environments.
Work
Harding, KwaZulu-Natal, South Africa
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Summary
Drove reliable and efficient transportation services, consistently delivering goods on schedule while meticulously maintaining vehicle integrity and ensuring continuous operational readiness.
Highlights
Executed timely and safe delivery of goods across designated routes, consistently achieving 100% on-time delivery rates and exceeding client expectations, enhancing operational reliability.
Conducted rigorous pre-trip and post-trip vehicle inspections, proactively minimizing potential breakdowns by 15% and ensuring continuous, safe operations in compliance with all safety regulations.
Provided exceptional customer service during deliveries, fostering positive client interactions and professionally resolving delivery-related inquiries, contributing to enhanced client satisfaction.
Managed daily route planning and coordination for multiple deliveries, optimizing efficiency and reducing transit times by an average of 10% through strategic navigation and real-time adjustments.
Languages
IsiZulu
English
Skills
Customer Service
Client Interaction, Problem Solving, Customer Assistance, Professional Communication, Client Satisfaction.
Driving & Logistics
Safe Driving, Defensive Driving, Road Safety, Route Optimization, Delivery Coordination, Timely Deliveries, Logistics Operations, Schedule Management.
Vehicle Management
Vehicle Maintenance, Pre-trip Inspections, Post-trip Inspections, Basic Vehicle Care, Operational Reliability, Safety Regulations Adherence.
Operational Efficiency
Time Management, Reliability, Process Adherence, Problem Solving.
References
Miss Aisha Manager
078 270 8795
Madam Brownie Supervisor
081 451 8562